HOTLINE

As the front door for legal aid services in Cook County , the CARPLS Legal Aid Hotline helps thousands of low-income families find answers to everyday legal problems including housing, employment, education, consumer debt, divorce, guardianships, estates, injuries to person or property, public benefits, health care and more. Whatever the legal problem, CARPLS’ experienced attorneys can help clients better understand their rights and the remedies available to them under the law. Our attorneys do not represent clients in court. If in-court representation is required, the CARPLS attorneys will assist with a referral to an appropriate full-service legal aid agency if one is available. The Hotline service is free to low-income residents of Cook County . Clients who do not qualify for free services may be charged a $35 fee. The CARPLS’ Hotline is open Monday through Friday from 9:00 AM - 4:30 PM and on Wednesday evenings until 7:30 PM. The Hotline number is 312-738-9200.

“The CARPLS attorney was understanding and patient. I must have sounded like a raving maniac, but she patiently listened to my many legal problems. I felt as though I was talking to a concerned friend. She helped make sense of my situation and explained how to solve my problems.”

-Jean 43

Client was denied unemployment benefits after being laid off from a company she had worked at for 10 years.